Carnival ships use a cashless system for all onboard purchases and services.  Your Sail & Sign account is your onboard expense account, which you set up during the Online Check-in process.  The account can be set up with either a credit/debit card or as a cash account.  Note – there will be holds placed on credit/debit cards used for Sail & Sign accounts.  Depending on your ship, Sail & Sign cards may be handed out at the port, but most ships will have your card waiting for you in a sealed envelope outside your stateroom door.

For each purchase made onboard you will receive a receipt at the point of sale.  You may access the purchase history and balance information on your Sail & Sign account by visiting the Guest Services desk, using a Sail & Sign kiosk, or using the Carnival HUB app.  I highly recommend checking your onboard account periodically to ensure accuracy.  If you notice any incorrect charges, please visit the Guest Services desk.

A final statement will be delivered to your stateroom on the final morning of your cruise. Please review the statement thoroughly. If all purchases are correct, your balance will automatically be billed to the credit card on file.  If you find any discrepancies, please consult the Guest Services desk for assistance.  All guests using a cash account must settle their statement onboard prior to disembarking. The ship will provide you with specific details.

While in port, you will need to have currency or major credit card for purchases.  You may want to verify whether your credit card charges a foreign transaction fee prior to boarding so you’ll be aware before you make purchase at a port.